Effective Date: [01/01/2024]

Introduction

Welcome to Journey to Explore (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information. It applies to our website, https://journeytoexplore.com (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, such as:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Information: Username, password, and other registration details.
  • Payment Information: Credit card details, billing address, and transaction information.
  • Communication Information: Preferences and any correspondence you send to us.

Usage Information

We automatically collect certain information when you visit our Site, including:

  • Device Information: IP address, browser type, operating system, and device type.
  • Usage Data: Pages visited, time spent on the Site, links clicked, and other interaction data.
  • Location Information: Approximate geographic location based on your IP address.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. For more information, please refer to our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain Our Service: To operate and maintain our Site and provide you with the services you request.
  • To Improve Our Site: To understand how our users interact with our Site and improve its functionality and user experience.
  • To Communicate with You: To send you updates, newsletters, marketing materials, and other information that may be of interest to you.
  • To Process Transactions: To process payments and manage billing and account information.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

Legal Basis for Processing Personal Information

We process your personal information based on the following legal grounds:

  • Consent: Where you have given us explicit consent to process your information.
  • Contract: Where processing is necessary for the performance of a contract with you.
  • Legal Obligation: Where we are required to comply with legal obligations.
  • Legitimate Interests: Where processing is necessary for our legitimate interests, provided that your rights do not override these interests.

Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.
  • Business Partners: Partners with whom we may jointly offer products or services.
  • Legal Authorities: If required by law or in response to legal processes, such as a court order or subpoena.
  • Affiliates: Companies within our corporate family for business purposes consistent with this Privacy Policy.

Your Rights and Choices

General Data Protection Regulation (GDPR) Rights

If you are located in the European Economic Area (EEA), you have the following rights under the GDPR:

  • Access: To request access to your personal data.
  • Rectification: To request correction of inaccurate or incomplete data.
  • Erasure: To request deletion of your personal data.
  • Restriction: To request restriction of processing your personal data.
  • Portability: To request transfer of your personal data to another entity.
  • Objection: To object to processing of your personal data based on legitimate interests or direct marketing.
  • Withdraw Consent: To withdraw consent at any time where we rely on consent to process your data.

California Privacy Rights (CPRA)

If you are a resident of California, you have the following rights under the CPRA:

  • Right to Know: To request disclosure of specific pieces of information we have collected about you.
  • Right to Delete: To request deletion of your personal information.
  • Right to Opt-Out: To opt out of the sale or sharing of your personal information.
  • Right to Non-Discrimination: To not be discriminated against for exercising your privacy rights.

Colorado Privacy Act (CPA) and Virginia Consumer Data Protection Act (VCDPA)

If you are a resident of Colorado or Virginia, you have the following rights:

  • Access: To confirm whether we are processing your personal data and to access such data.
  • Correction: To correct inaccuracies in your personal data.
  • Deletion: To request deletion of your personal data.
  • Portability: To obtain a copy of your personal data in a portable and readily usable format.
  • Opt-Out: To opt out of the processing of your personal data for targeted advertising, sale of personal data, or profiling.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as

necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements.

International Data Transfers

Your personal information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Children’s Privacy

Our Site is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Journey to Explore

  • Email: contact@journeytoexplore.com
  • Mailing Address: Rawtey Rumtek East Sikkim, PO Ranipool Pin Code – 737135. City- Gangtok, State- Sikkim. Country – India

Additional Information for EEA Residents

Data Protection Officer

We have appointed a Data Protection Officer (DPO) to ensure our compliance with GDPR. If you have any concerns or questions about our data processing practices, you can contact our DPO at contact@journeytoexplore.com.

Supervisory Authority

If you are an EEA resident and believe that we have not adequately resolved your privacy concerns, you have the right to lodge a complaint with your local data protection supervisory authority.

Additional Information for California Residents

Shine the Light

California’s “Shine the Light” law (Civil Code Section 1798.83) permits users who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year.

Do Not Track

Our Site does not respond to Do Not Track signals. However, we do offer you choices regarding the collection of information about your online activities over time and across third-party websites or online services.

Exercising Your Rights

To exercise any of your rights as described in this Privacy Policy, please submit a verifiable consumer request to us by either:

  • Email: contact@journeytoexplore.com
  • Mailing Address: Rawtey Rumtek East Sikkim, PO Ranipool Pin Code – 737135. City- Gangtok, State- Sikkim. Country – India

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. The request must:

  1. Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  2. Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

Verification Process

We will verify your identity before processing any request to ensure that your data is protected from unauthorized access. We will use the information provided in your request to verify your identity by matching it with the information we have on file.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time, we will inform you of the reason and extension period in writing. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. Unless permitted by applicable laws, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your information as described herein. If you do not agree with this Privacy Policy, please do not use our Site.